Open Internet Policy

Open Internet Principles of Athena Broadband The Federal Communications Commission issued rules to preserve the Internet as an open platform. These rules went into effect on November 20, 2011 and can be found at this link: http://www.gpo.gov/fdsys/pkg/FR-2011-09-23/html/2011-24259.htm. All Internet service providers are required to post information regarding various issues so that consumers, both residential and business, can make informed choices about choosing an Internet service provider. This document contains information regarding our services and in compliance with the FCC’s rules. The policies contained herein serve as a supplement to the existing terms of service. The FCC’s rules focus on four primary issues: Transparency. Fixed and mobile broadband providers must disclose the network management practices, performance characteristics, and terms and conditions of their broadband services; No blocking. Fixed broadband providers may not block lawful content, applications, services, or non-harmful devices; mobile broadband providers may not block lawful Web sites, or block applications that compete with their voice or video telephony services; and No unreasonable discrimination. Fixed broadband providers may not unreasonably discriminate in transmitting lawful network traffic. Reasonable network management. ISPs may engage in reasonable network management to maintain a high quality of service for broadband Internet access. Network Practices ISPs must disclose their network practices, specifically in the four general areas listed below. ISPs may not block lawful content, applications, services, or non-harmful devices, subject to reasonable network management. An ISP may not block consumers from accessing lawful Web sites, subject to reasonable network management; nor shall the ISP block applications that compete with the provider’s voice or video telephony services, subject to reasonable network management. ISPs may not unreasonably discriminate in transmitting lawful network traffic over a consumer’s broadband Internet access service, although, reasonable network management shall not constitute unreasonable discrimination. The FCC’s rules state that a network management practice is reasonable if it is appropriate and tailored to achieving a legitimate network management purpose, taking into account the particular network architecture and technology of the broadband Internet access service. Congestion Management: Athena Broadband uses quality of service controls (“QOS”) to separate data types and prioritize them to different levels. For one example, if a customer is using all available bandwidth and starts a VoIP call, the other data can be limited in favor of VoIP.Application-Specific Behavior: Athena Broadband does not block or discriminate among applications however Athena Broadband may block ports that are used for bit torrent activity. Device Attachment Rules: Athena Broadband does not limit devices attached to our subscriber modules. On Athena Broadband’s network, however, the subscriber module must be supplied and installed by its staff. Security: Athena Broadband’s network is protected by multiple firewalls. Performance Characteristics ISPs must disclose the following network performance characteristics: Service Description: Athena Broadband uses 900MHz, 2.4GHz, 5.8GHz , 11ghz,  & 24 Ghz wireless technology  and fiber optics to deliver service based on speed packages. Packages start at $65.00 and give a download speed of up to 10Mbps and upload of up to 1Mbps. Expected speeds average of >80% of the purchased Package. Network latency depends on the tower connected to but network average is <100ms and="" is="" suitable="" for="" voip="" at="" most="" locations="" depending="" on="" service="" and="" virtual="" private="" networks..="" impact="" of="" specialized="" services:="" none.="" commercial="" terms="" isps="" must="" disclose="" the="" commercial="" terms="" of="" its="" broadband="" internet="" access="" service="" including="" those="" listed="" below.="" pricing:="" service="" monthly="" cost="" down/upload="" usage="" cap="">

Residential Plans:Plus $65 10Mbps/1Mbps 50 Gig per month cap,  Ultra $85 15Mbps/2Mbps  150 Gig per month cap.  Extreme $95 25Mbps/3Mbps Unlimited usage.

Business Plans:  Business Ultra $79.95 6Mbps/2Mbps Unlimited usage. Business Extreme $99.95 25Mbps/3Mbps Unlimited usage


If under contract, early termination fee is $20 per month remaining. Athena Broadband retains ownership of equipment. Equipment must be returned or there is a $175 fee for the equipment. Usage based fee for exceeding usage cap limits is $2.50 per gigabyte.Privacy Policies: Athena Broadband does not store any customer browsing info unless required by a court order. Athena Broadband does not inspect network traffic other than when the network is being attacked or compromised and for purposes of QOS (optimizing traffic and performance) . Redress Options: Please contact Josh Lynch, Owner to discuss issues and complaints. Our technical and account staff is available for questions during normal business hours. FCC Notice If a customer believes that these open Internet rules are not being met, the customer may file an informal complaint at the Federal Communications Commission. The FCC urges customers to submit any complaints via its website at the following address: http://esupport.fcc.gov/complaints.htm. Customers may also file a formal complaint at the FCC using Part 76 of the Commission’s rules. Additional Disclaimers The Open Internet Rules, as adopted, and these Open Internet Principles are not intended to affect, alter or otherwise supersede the legal status of cooperative efforts by broadband Internet Access Service Providers and other service providers that are designed to curtail infringement in response to information provided by rights holders in a manner that is timely, effective, and accommodates the legitimate interests of the company, rights holders, and end users. Furthermore, the FCC’s Open Internet Rules, as adopted, and this company’s Open Internet Principles do not prohibit the company from making reasonable efforts to address the transfer of unlawful content or unlawful transfers of content. For additional information, please review the Acceptable Use Policy.

Pricing and available speeds vary by location.